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Service is in our DNA

Technical customer service

You take care of your patients, we take care of your reprocessing room: Our comprehensive technical customer service works hand in hand with our trained specialist trade partners. This enables us to solve even complex challenges for you in the shortest possible time and find fair, sustainable solutions for maintenance, repair and validation.

Service-Wartung

Maintenance

A smooth practice workflow is close to our hearts: maintenance ensures reliability, extends service life and increases safety.

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Repair

A reprocessing room must never stand still: We know where things get stuck in an emergency and how to rectify the fault quickly.

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We're here for you

MELAG full service promise

It is important for us to look at the big picture: That is why we offer technical support with many options. Our service network with over 900 specialized trade and MELAG hygiene technicians ensures individual service in your practice.

Together we will find the ideal service partner: Contact us now by phone or call-back service.

Mon. - Thurs.: 08:00 - 17:00, Fri.: 08:00 - 16:00

Technischer Kundendienst
MELAG Service

Technical Service

Whether maintenance, repair, validation or IT support: With our technical service, we ensure the smooth operation of the MELAG devices in your practice!

Downloadcenter

Save paper, protect the environment: Even small changes can make a big difference. For this reason, we have decided to make all MELAG documents available as digital PDF files in our download center.

Downloadcenter

Troubleshooting

MELAG products stand for quality, user safety and reliability. With our troubleshooting portal, you can identify malfunctions quickly and easily and often solve them yourself with the help of recommended action.

troubleshooting

Registering your devices

The purchase of a MELAG device does not only mean an easement of your daily work, but also the beginning of a hopefully long-lasting business relationship! After registering your device(s), we will be able to provide you with better and faster advice and support in case of questions.

Registrierung Ihrer Geräte
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MELAG Customer Service

You have questions? We the answers!